SleepTight by ET Labs

Support

If you’re having trouble with SleepTight or have questions about how it works, this page collects the most important information and ways to reach us.

Using SleepTight

SleepTight is designed to guide you through calm, finishable flows for sleep and naps. If something doesn’t look or feel quite right, try the following:

• Make sure you’re using the latest version of the app from the App Store.
• Check your notification and alarm permissions in your device settings.
• Confirm that Do Not Disturb or Focus modes are configured the way you expect.

Common questions

Alarms or notifications didn’t behave as expected

SleepTight relies on your device-level notification and alarm permissions. If an alarm or reminder didn’t appear, double-check that SleepTight is allowed to send notifications and that system volume and focus modes are set appropriately.

App looks frozen or unresponsive

Close and reopen the app, then try again. If the issue repeats, please send a short description of what you were doing when it happened so we can investigate.

Questions about data and privacy

For details on what data SleepTight uses and how it is handled, please see the SleepTight Privacy Policy.

Contact support

If you need help that isn’t covered here, or you’d like to share feedback about SleepTight, you can contact the studio directly:

ET Labs / SleepTight Support
Email: etlabs.app@gmail.com

When you write in, it’s helpful (but optional) to include:

• The device and iOS version you’re using.
• The version of SleepTight you have installed.
• A short description of what you were trying to do when the issue appeared.

Feature suggestions

SleepTight is intentionally simple and designed to be a calm, finishable experience. If you have ideas that support that philosophy, we’d be glad to hear them. You can send suggestions to etlabs.app@gmail.com with “SleepTight feedback” in the subject line.